Refund Policy

Last updated February 02, 2024

Contact Information:

Introduction:

At Coding Assignments, we pride ourselves on delivering personalized, high-quality academic assistance. Our commitment to your success is unwavering, and we understand the importance of providing a service that meets your needs. Recognizing that there may be instances where you might not be completely satisfied, we have established a comprehensive refund policy outlined below.

Refund Eligibility:

  1. Non-Delivery of Service: If the service has not been delivered by the deadline without any agreed upon extension.
  2. Service Not as Described: If the completed assignment significantly differs from the description provided on our website or through our communication.
  3. Technical Issues: If technical problems on our end prevent access to our services.
  4. Duplicate Charges: Should there be a clerical or technical error resulting in duplicate charges.

Important Conditions:

  • Transaction Fees: Please note that transaction fees are non-refundable under any circumstances.
  • Refund Request Window: Refund requests must be submitted within 2 days of the order placement.
  • Email Requirement: Customers must send an email to hello@codingassignments.co.uk within this 2-day window, providing valid reasons for the refund. Refunds will only be processed if the reasons are deemed genuine.
  • Work Commencement: Refunds may be rejected if work on the assignment has already started.
  • Processing Time: Refunds, if approved, may take up to 30 days to be processed and credited back to the original payment method.

Refund Process:

  1. Contact Us: Send an email to our support team within 2 days of your order placement.
  2. Provide Details: Your email should include your name, the service availed, detailed reasons for the refund request, and any supporting evidence, if applicable.
  3. Review: Our team will assess your request, which might include clarifications or discussions to potentially offer assignment revisions or additional support without extra charges.
  4. Decision: We will communicate our decision post-review. Approved refunds will be processed within 30 days to the original payment method.

Exceptions:

  • Change of Mind: Services already rendered or utilized cannot be refunded if the client changes their mind post-completion.
  • Delayed Communication: Failure to report issues within the 2-day window post-service delivery will result in ineligibility for refunds.
  • Academic Outcomes: Refund requests based on the outcome, such as grades, are not entertained, as we offer assistance aimed at helping, not guaranteeing academic results.

Conclusion:

Coding Assignments is dedicated to your academic growth and satisfaction. This refund policy ensures a fair and transparent process for addressing any concerns with our services. Should you have any questions or need further clarification, please feel free to reach out to us directly.